Privacy Policy
SMLPerf Inc. | Effective Date:
SMLPerf Inc. (“SMLPerf”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from smlperf.ca.
By using our website, you agree to the practices described in this Privacy Policy.
1. Company Information
1217 Mnt Saint-Robert
Saint-Lazare, QC J7T 4B7
Canada
2. Information We Collect
We may collect the following personal information:
Account Information
- Full name
- Email address
- Password (encrypted)
- Login credentials through Google or Apple
Order Information
- Billing address
- Shipping address
- Phone number
- Payment confirmation information
Vehicle Information
- Vehicle make, model, and year
- VIN or compatibility details voluntarily provided by users
User Content
- Product reviews
- Ratings
- Uploaded images or files
- Wishlist information
Marketing & Communication Data
- Newsletter subscriptions
- Customer support communications
- Live chat messages
Analytics Information
We use Google Analytics to understand website traffic and improve our services. Google Analytics may collect:
- Browser type
- Session information
- Pages visited
- Approximate geographic region
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send transactional emails
- Send promotional emails (only when permitted)
- Detect fraud and unauthorized activity
- Comply with legal obligations
4. Payment Processing
Payments are securely processed through Stripe.
SMLPerf Inc. does not store complete credit card information on our servers. Payment information is handled directly by Stripe in accordance with their privacy and security standards.
5. Authentication Services
Users may register or log in using:
- Email and password
- Google Sign-In
- Apple Sign-In
When using third-party login providers, we may receive limited profile information such as your name and email address.
7. Data Retention
We retain personal information as long as necessary to:
- Provide services
- Complete transactions
- Meet legal and accounting obligations
- Resolve disputes
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online platform can guarantee absolute security.
10. Your Rights
Under applicable Canadian privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
To exercise your rights, contact us using the information below.
11. Children's Privacy
Our website is not intended for individuals under the age of 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective upon posting on the website.