Terms of Use
SMLPerf Inc. | Effective Date:
By accessing or using smlperf.ca, you agree to be bound by these Terms of Use.
1. Eligibility
You must be at least 18 years old or the age of majority in your province to use this website.
2. Products and Services
SMLPerf Inc. sells new automotive parts and accessories within Canada only.
All products are subject to availability.
We reserve the right to:
- Limit quantities
- Refuse orders
- Modify product pricing
- Discontinue products without notice
3. Account Responsibilities
Users are responsible for:
- Maintaining account confidentiality
- Providing accurate information
- All activities under their account
We may suspend or terminate accounts that violate these Terms.
4. Pricing and Payments
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Payments are processed securely through Stripe.
Orders are not confirmed until payment has been successfully authorized.
5. Shipping Policy
We currently ship only within Canada.
Shipping times are estimates and may vary due to carrier delays or external factors.
Customers are responsible for ensuring shipping information is accurate.
6. Return & Refund Policy
Returns
Customers may request a return within 30 days of receiving the product.
To qualify for a return:
- Items must be unused
- Items must be in original packaging
- Proof of purchase is required
Non-Returnable Items
The following items are non-returnable:
- Electrical components
- Special-order items
- Installed or used parts
- Clearance or final-sale products
Refunds
Approved refunds will be issued to the original payment method.
Shipping fees are non-refundable unless the return is caused by our error.
Refund processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery.
7. Product Compatibility Disclaimer
Customers are responsible for verifying compatibility before purchasing.
Vehicle compatibility information provided on the website is for reference only and may not guarantee fitment.
SMLPerf Inc. is not responsible for damages resulting from improper installation or incompatible products.
8. Intellectual Property
All website content, including:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
is the property of SMLPerf Inc. or its licensors and may not be copied without permission.
9. User Content
Users may submit reviews, ratings, or uploaded content.
By submitting content, you grant SMLPerf Inc. a non-exclusive, royalty-free license to use, display, and publish such content.
We reserve the right to remove inappropriate or unlawful content.
10. Limitation of Liability
To the maximum extent permitted by law, SMLPerf Inc. shall not be liable for:
- Indirect damages
- Lost profits
- Data loss
- Business interruption
arising from the use of our website or products.
11. Indemnification
You agree to indemnify and hold harmless SMLPerf Inc. from claims arising from:
- Your misuse of the website
- Violation of these Terms
- Violation of applicable laws
12. Governing Law
These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.
13. Changes to Terms
We may update these Terms at any time by posting revised versions on the website.